Business ethics
Complying with ethical standards and applicable regulations is the starting point for all our actions and decisions at Hiab.With our strong governance practices and commitment to integrity, we can set the example for stakeholders throughout our value chain.
Our Code of Conduct sets the foundation for how business is done at Hiab. We encourage everyone to discuss compliance concerns and to seek guidance when in doubt.
Report your concerns through our SpeakUp line
Hiab’s SpeakUp line provides an opportunity to report suspicions of misconduct: anything that is not in line with our company values and policies and/or may impact our company or a person’s life or health. It is an early warning system to reduce risks and an important tool in fostering high business ethics and maintaining customer and public confidence.
To ensure anonymity, the SpeakUp line is hosted by an external partner called People in Touch. The reporting process is encrypted and all reports will be processed in confidence. Please note that in some countries there can be legal restrictions on what can and cannot be reported through the SpeakUp line.
Submitting and following up on a report
You can submit your report by following the instructions on our SpeakUp line site. You do not need proof of your suspicions, but all reports must be made in good faith. Hiab has a strict non-retaliation policy and handles all reports confidentially. Within seven calendar days, you will receive a response or follow-up question. All communication regarding your report takes place via the SpeakUp line.
Submit a report and follow up on your report here.
Thank you for making Hiab the most trusted company in the industry.
The SpeakUp line should not be used for business inquiries or complaints. Please refer to our Contact us page for relevant contact details.
Responsible sourcing
Hiab works with thousands of suppliers. Through our purchasing power, we can influence our suppliers and support them in improving their sustainability performance.
While our Business Partner Code of Conduct (BPCoC, see links below) is designed to cover all partners, it focuses on our supply chain. The BPCoC has requirements for our partners related to, for example, health and safety, environmental topics as well as the prohibition of child and forced labour.
We drive progress by encouraging participation in our supplier self-assessment process, with 95% of our strategic suppliers completing it in 2024. Our 2025 target for responsible sourcing is to have 90% of strategic suppliers complete our sustainability self-assessment and reach an improved combined average score above 61% (66% in 2024).
For more details on decarbonising our supply chain, see Climate change on this site.
You can access Hiab's Conflict Mineral Reporting Template and Extended Mineral Reporting Template below. If you are a supplier and looking for more information, see our Introduction to Responsible Sourcing at Hiab and Supplier Decarbonisation Handbook.