To perform in the best possible way, we must understand the needs of our stakeholders
The purpose of Hiab’s engagement with stakeholders is to understand their needs and expectations. This understanding is essential for our success, because it enables us to identify value creation opportunities and to adjust our strategy and business model, when needed. Hiab's stakeholder engagement includes actively responding to information requests and proactively providing information on its website, during meetings and exhibitions, in social media and through various forms of direct communication.
Hiab’s key stakeholders are its employees, investors as well as customers and suppliers and their employees. The company identifies its key stakeholders based on both their potential influence on Hiab and Hiab’s potential impact on them. Other important stakeholder groups include partners and dealers, authorities, research and educational institutions, industry associations, local communities, non-governmental organisations as well as the media.
Personnel
We prioritise employee wellbeing and development. We foster a culture of safety, non-discrimination and equal opportunity, and provide resources for continuous learning. Open communication between managers and their team members is facilitated through regular discussions, town halls and personnel meetings.
Customers
We work closely with our customers to help them improve the sustainability of their operations with our eco portfolio solutions. We actively seek their feedback through meetings, surveys, newsletters and social media to further develop our offering and better meet their needs.
Suppliers
Our suppliers as key partners in our sustainability work. We work together with them to achieve our business and sustainability goals and help our suppliers improve their sustainability performance. Engagement with our strategic suppliers aims to develop mutually beneficial long-term relationships, greater levels of innovation and competitive advantage.
Investors
We engage with our investors in events and meetings that enhance mutual dialogue. Hiab’s Investor Relations aims to ensure that all market participants have correct and sufficient information at all times to support a fair valuation of Hiab’s shares.